Plans


Microsoft Windows 7, 8 and 10 Desktop, Laptop, Tablet.

SILVER Support Plan (Three-Month Plan) (Monday - Saturday)

$49.99
  • SILVER 3-Month Remote Support Plan
  • $49.99 First PC
  • $37.50 each additional PC
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  • DURATION
  • 3-Months, per PCs in Support Plan
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  • BEST FOR
  • Most Residential, Home Offices and Small Business customers
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  • SUPPORT HOURS
  • PHONE-EMAIL-CHAT
  • MONDAY-FRIDAY
  • 8am to 5pm
  • SATURDAY
  • 9am to 4pm
  • SUNDAY
  • Not Available
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  • MONTHLY TUNE-UP
  • AVAILABLE MONDAY-SATURDAY
  • Identify, download, install all applicable Microsoft Windows Updates and security patches.
  • Identify, download, install all applicable third-party software Updates and security patches from Adobe, Oracle, Mozilla, Google and Apple etc.
  • Scan for viruses and other types of malware using customers installed Antivirus, Malwarebytes (FREE) Anti-Malware and SUPERAntiSpyware (FREE) Anti-spyware.
  • Cleanup disk by removing all unneeded and unwanted files and folders.
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  • REMOTE ASSISTANCE HELP SESSIONS
  • 2 sessions Per PC, per month in the support plan
  • If we are able to fix the problem/issue remotely, you pay nothing extra for labor. You may need to pay for any software and/or hardware that may be required to fix the problem or issue. Remote Assistance is included in the Support Plan.
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  • BACKUP
  • Available by request and availability
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  • DISCOUNTED LABOR RATES
  • If remote assistance is not able to fix the problem remotely.
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  • REWARDS
  • Earn up-to $50 Labor Credit for your referrals
  • No limit of how much you can earn

GOLD Support Plan (Monthly Plan) (7-Days a week)

$34.99/Month
  • GOLD Monthly Remote Support Plan
  • $34.99 First PC
  • $30.00 each additional PC
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  • DURATION
  • 1-Month, per PCs in Support Plan
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  • BEST FOR
  • Home Offices and Small Business customers
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  • SUPPORT HOURS 7-DAYS
  • PHONE-EMAIL-CHAT
  • MONDAY-FRIDAY
  • 8am to 7pm
  • SATURDAY
  • 8am to 7pm
  • SUNDAY
  • 8am to 7pm
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  • MONTHLY TUNE-UP
  • AVAILABLE 7-DAYS A WEEK
  • Identify, download, install all applicable Microsoft Windows Updates and security patches.
  • Identify, download, install all applicable third-party software Updates and security patches from Adobe, Oracle, Mozilla, Google and Apple etc.
  • Scan for viruses and other types of malware using customers installed Antivirus, Malwarebytes (FREE) Anti-Malware and SUPERAntiSpyware (FREE) Anti-spyware.
  • Cleanup disk by removing all unneeded and unwanted files and folders.
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  • REMOTE ASSISTANCE HELP SESSIONS
  • “Unlimited” sessions Per PC, per month in the support plan
  • If we are able to fix the problem/issue remotely, you pay nothing extra for labor. You may need to pay for any software and/or hardware that may be required to fix the problem or issue. Remote Assistance is included in the Support Plan.
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  • BACKUP
  • As requested/required by customer.
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  • PRIORITY DISCOUNTED LABOR RATES
  • If remote assistance is not able to fix the problem remotely.
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  • REWARDS
  • Earn up-to $50 Labor Credit for your referrals
  • No limit of how much you can earn

Single Remote Assistance Session (Pay as you go)

$49.99
  • SINGLE Remote Assistance Session
  • $49.99 1-PC each
  • $49.99 each additional PC
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  • DURATION
  • 1-PC, Single Remote Assistance Session
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  • BEST FOR
  • Residential, Home Offices and Small Business customers without Support Plan
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  • SUPPORT HOURS
  • PHONE-EMAIL-CHAT
  • MONDAY-FRIDAY
  • 8am to 5pm
  • SATURDAY
  • Not Available
  • SUNDAY
  • Not Available
  • Based on technician availability
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  • REMOTE ASSISTANCE HELP SESSION
  • During the one-time Remote Assistance Session, if we are able to fix the problem/issue remotely, you pay nothing extra for labor. You may need to pay for any software and/or hardware that may be required to fix the problem or issue. You get a better value with Remote Assistance as it is included in all Support Plans.