Rewards


Your Referrals Count - Earn Labor Credit for your referrals

BRONZE Rewards

$25
  • Your Referrals Count – Earn Labor Credit
  • Current BRONZE, SILVER and GOLD Support Plan customers
  • Refer a new customer and they subscribe to a new BRONZE Support Plan
  • Current BRONZE, SILVER and GOLD Support Plan Customers referring a new customer and the new customer purchases a new BRONZE Support Plan: Will receive $25 Labor Credit added to their REWARDS to be used towards physical labor other than remote. This Labor Credit may be used for on-site visits and physical labor performed on customer’s PC (PC covered in the current Support Plan).
  • The NEW BRONZE Support Plan Customer will also receive $25 Labor Credit added to their REWARDS to be used towards physical labor other than remote. This Labor Credit may be used for on-site visits and physical labor performed on customer’s PC (PC covered in the current Support Plan).
  • All Labor Credits will expire on Support Plan expiration unless Support Plan subscription is renewed. There is NO LIMIT of how much Labor Credits you can accumulate and will not expire unless you do not renew your Support Plan subscription. Labor Credit can only be used for physical labor and cannot be used towards Support Plan renewals.
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  • Labor Credit Uses (Physical Labor)
  • Your computer somehow got infected with and virus and we are unable to fix it remotely. The normal Support Plan capped labor rate is $125, and $165 for non-Support Plan customers.
  • You just purchased a new computer and you need us to come to your home or business to install the new computer.
  • You need to upgrade a component in your computer.
  • You need us to come out to your home or business and install a printer
  • Labor Rates (other than remote)
  • Support Plan customers: $50 an hour (minimum 1-hour) and may be capped (maximum) at $125 (Some restrictions apply)
  • Non-Support Plan customers: $65 an hour (minimum 1-hour) and may be capped (maximum) at $165 (Some restrictions apply)

SILVER Rewards

$35
  • Your Referrals Count – Earn Labor Credit
  • Current BRONZE, SILVER and GOLD Support Plan customers
  • Refer a new customer and they subscribe to a new SILVER Support Plan
  • Current BRONZE, SILVER and GOLD Support Plan Customers referring a new customer and the new customer purchases a new SILVER Support Plan: Will receive $35 Labor Credit added to their REWARDS to be used towards physical labor other than remote. This Labor Credit may be used for on-site visits and physical labor performed on customer’s PC (PC covered in the current Support Plan).
  • The NEW SILVER Support Plan Customer will also receive $35 Labor Credit added to their REWARDS to be used towards physical labor other than remote. This Labor Credit may be used for on-site visits and physical labor performed on customer’s PC (PC covered in the current Support Plan).
  • All Labor Credits will expire on Support Plan expiration unless Support Plan subscription is renewed. There is NO LIMIT of how much Labor Credits you can accumulate and will not expire unless you do not renew your Support Plan subscription. Labor Credit can only be used for physical labor and cannot be used towards Support Plan renewals.
  • -------------------------------------
  • Labor Credit Uses (Physical Labor)
  • Your computer somehow got infected with and virus and we are unable to fix it remotely. The normal Support Plan capped labor rate is $125, and $165 for non-Support Plan customers.
  • You just purchased a new computer and you need us to come to your home or business to install the new computer.
  • You need to upgrade a component in your computer.
  • You need us to come out to your home or business and install a printer
  • Labor Rates (other than remote)
  • Support Plan customers: $50 an hour (minimum 1-hour) and may be capped (maximum) at $125 (Some restrictions apply)
  • Non-Support Plan customers: $65 an hour (minimum 1-hour) and may be capped (maximum) at $165 (Some restrictions apply)

Other Rewards

$10
  • Your Referrals Count – Earn Labor Credit
  • Current BRONZE, SILVER and GOLD Support Plan customers
  • Refer a new customer and they use our services but doesn’t subscribe to a new Support Plan
  • Current BRONZE, SILVER and GOLD Support Plan Customers referring a new customer and the new customer uses our services but doesn’t subscribe to a new Support Plan: Will receive $10 Labor Credit added to their REWARDS to be used towards physical labor other than remote. This Labor Credit may be used for on-site visits and physical labor performed on customer’s PC (PC covered in the current Support Plan).
  • The Customer will also receive $10 Labor Credit applied to services used.
  • All Labor Credits will expire on Support Plan expiration unless Support Plan subscription is renewed. There is NO LIMIT of how much Labor Credits you can accumulate and will not expire unless you do not renew your Support Plan subscription. Labor Credit can only be used for physical labor and cannot be used towards Support Plan renewals.
  • -------------------------------------
  • Labor Credit Uses (Physical Labor)
  • Your computer somehow got infected with and virus and we are unable to fix it remotely. The normal Support Plan capped labor rate is $125, and $165 for non-Support Plan customers.
  • You just purchased a new computer and you need us to come to your home or business to install the new computer.
  • You need to upgrade a component in your computer.
  • You need us to come out to your home or business and install a printer
  • Labor Rates (other than remote)
  • Support Plan customers: $50 an hour (minimum 1-hour) and may be capped (maximum) at $125 (Some restrictions apply)
  • Non-Support Plan customers: $65 an hour (minimum 1-hour) and may be capped (maximum) at $165 (Some restrictions apply)