Rates


Labor Rates for customers without Support Plan

$65/Hour
  • $65 an hour Labor rates for physical labor including
  • On-Site Visits (San Diego Service Area)
  • Computer hardware diagnostics, repair/replace or upgrade
  • $65 an hour (minimum 1 hour)
  • Capped (maximum) at $160 per incident
  • Some restrictions apply

Single Remote Assistance Session (Pay as you go)

$49.99
  • SINGLE Remote Assistance Session
  • $49.99 1-PC each
  • $49.99 each additional PC
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  • DURATION
  • 1-PC, Single Remote Assistance Session
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  • BEST FOR
  • Residential, Home Offices and Small Business customers without Support Plan
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  • SUPPORT HOURS
  • PHONE-EMAIL-CHAT
  • MONDAY-FRIDAY
  • 8am to 5pm
  • SATURDAY
  • Not Available
  • SUNDAY
  • Not Available
  • Based on technician availability
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  • REMOTE ASSISTANCE HELP SESSION
  • During the one-time Remote Assistance Session, if we are able to fix the problem/issue remotely, you pay nothing extra for labor. You may need to pay for any software and/or hardware that may be required to fix the problem or issue. You get a better value with Remote Assistance as it is included in all Support Plans.